Terms and Conditions - Cleaners W1S
Welcome to Cleaners W1S. These Terms and Conditions govern your use of our cleaning services. By booking with us, you agree to comply with and be bound by these terms.
Services Provided
Cleaners W1S offers a range of cleaning services tailored to meet your needs. Our services include:
- Residential Cleaning: Comprehensive cleaning for homes, including kitchens, bathrooms, bedrooms, and living areas.
- Commercial Cleaning: Office cleaning, including workspaces, meeting rooms, and common areas.
- Deep Cleaning: Intensive cleaning services for areas requiring extra attention.
- Specialized Cleaning: Services such as carpet cleaning, window washing, and more.
Booking and Cancellation Policies
Booking a service with Cleaners W1S is straightforward. You can schedule appointments through our website or by phone. Once a booking is confirmed, you will receive an email with the details of your appointment.
Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled time may incur a cancellation fee.
Payment Terms
We accept various payment methods for your convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express.
- PayPal: Secure online payments.
- Bank Transfers: Direct transfers to our business account.
Payment is due upon completion of the service unless otherwise agreed upon. Late payments may be subject to additional charges.
Customer Obligations
As a customer of Cleaners W1S, you agree to the following:
- Provide accurate information when booking services.
- Ensure that premises are accessible at the scheduled time.
- Inform us of any special instructions or areas requiring attention.
- Secure or move valuables to prevent any loss or damage.
Limitations of Liability
Cleaners W1S strives to provide excellent service; however, we are not liable for:
- Pre-existing damages or issues in your property.
- Loss or damage of personal belongings.
- Any indirect or consequential losses arising from our services.
We recommend informing our team of any specific concerns before the service begins.
Privacy Policy
Your privacy is important to us. Cleaners W1S collects and uses your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
Changes to Terms
Cleaners W1S reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated through our website. Continued use of our services constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Cleaners W1S operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that area.
By choosing Cleaners W1S, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.